Resume

Mano Balasubramaniam

Product Leader

manochat03@gmail.com | http://linkedin.com/in/hellomano

Mountain View | San Francisco | Bayarea, CA

Experienced product leader with diverse background across Robotics (SoftBank Robotics), IIOT (GE Digital), Web Technologies(Mozilla), Retail (GAP), Startup & Video/Media (Vuclip acquired by PCCW), Mobile (Nokia). Other skills include data, partnerships, engineering, strategy and UX with keen understanding of consumer technology products and large-scale enterprise products.

Professional Skills

  • 15+ years across different software life cycle roles (Software Engineer, Engineering Management, Technical Business Development and Product Management)

  • Highly organized and comfortable with making tough prioritization decisions. Able to effectively keep track of moving parts across projects and adapt to new information and goals. Prior success in managing complex projects

  • A hands-on approach driven by a passion for rapidly designing and building projects, then A/B testing their success.

  • Ability to motivate and inspire a team to achieve beyond what they imagined possible


Work History

Amazon Senior Manager of Product Management San Francisco, CA, 2021 to Current

  • Building NLP and Voice experiences for Alexa using Deep Neural Network, AI and Machine learning



GAP Inc. Senior Manager of Product Management San Francisco, CA, 2019 to 2021

  • Leading a team of product Managers and Product Portfolio.

  • Products

    • Data Analytics Platform: Building Data Analytics platform for GAP.

    • Surveillance: Building Surveillance Products for GAP Stores.

GE Digital, Senior Product Manager San Ramon, CA, 2017 to 2019

    • Built IIOT based IOT data analytics product for industrial companies. Met Revenue Goals of 50M

    • Displayed Cross functional leadership skills by working with engineering, project management, UX, Data Scientists, Marketing, Sales and Architecture teams.

Soft bank Robotics, Head of Product Strategy and Partnership San Francisco, CA, 2016 to 2017

  • SoftBank Robotics built a 4 feet tall Humanoid Robot called "Pepper", that is used as a concierge service in Shopping Centers, Airport, Retail Stores and Banking sector.

  • Delivered Pepper for Westfield Shopping Center (Valley Fair and San Francisco) with the KPI's of foot traffic increase by 70%.

  • Played the role of Product Owner in the scrum team and championed "Voice of the Customer" where I monitored the analytics report, tweaked the implementation, ran AB tests as per the KPIs which resulted in increasing the customer engagement by 40%.

Mozilla, Product Technology Partnerships Mountain View, CA, 2014 to 2016

  • Increased the Mozilla app download numbers to 10% (in Millions).

  • Launched Service worker for Firefox by working very closely with Google. Scaled from zero to 25 partner adoption within the period of 8 weeks.

  • Head of App Ecosystem-India - Instrumental in the release of world's first 35$ smartphone, uncovering and overcoming roadblocks, collaborating with OEM, ODM, Channel Partners, Media agencies and internal C-level execs.

Vuclip, Senior Product Manager Milpitas, CA, 2012 to 2013

  • Vuclip is a Mobile Video content platform competing with YouTube in the APAC region. Met $10M/quarter revenue goal.

  • Managed Engineering, Operations, UX and Product Management teams for Ad Operation.

  • Also Managed Ad campaign team including CPC, CPM, Pre-Rolls, and Interstitial.

Nokia, Principal Product Manager Mountain View, CA,2008 to 2012

  • Delivered 70 top-tier content partners within six months, including Yahoo, Google, Bing, Facebook, YouTube, ESPN, and Amazon.

  • Achieved Tier 1 Browser ranking for Nokia Browser, thus increasing ad revenue 1X. Directed cross-functional teams and work closely with partners to leverage emerging technologies.

Sun Microsystems Head of Engineering and Products Santa Clara, CA 2002 to 2008

    • Created a product from the internally developed test suite, achieving an average of $75K per license which created a new revenue stream for Sun Microsystems in the range of 5M-20M.

    • Managed team of Engineering, QA, Product, and UX.Awarded "Best Innovative Employee" out of 150 in organization.

    • Organized ISV/partner participation in Sun's pods and demos at key industry events, including Java One, Mobile World Congress Partner Showcase, and Customer Engagement.


Education

  • Diploma: Decision Analysis, Stanford University - Stanford, CA

  • Bachelor of Science: Computer Science, Madras University - Chennai, India

Technical Skills

Kafka, web services APIs, AI/ML, HRI(Human Robotic Interaction). AI, Data modeling, Analytics, NLP, Market Analysis, Robotics, Product Strategy, Usability Studies, Product prototypes, User research, Project Management, Research, and Analyses, Product Evangelism


Industries and Verticals

Future of Brick and Mortar stores, Retail, IIOT, Browser Technologies, Robotics, Video Streaming Technologies, Mobile Devices